Book Review: The Fred Factor by Mark Sanborn


Title: The Fred Factor

By: Mark Sanborn

Genre: Non-Fiction

Pages: 128

Release Date: April 20th, 2004

Publisher: Crown Business

Rating: ★★★★☆


Summary from Goodreads:

Meet Fred.

In his powerful new book THE FRED FACTOR, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.

We’ve all encountered people like Fred in our lives. In THE FRED FACTOR, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary – into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.

By following these principles, and by learning from and teaching other “Freds,” you, too, can excel in your career and make your life extraordinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. THE FRED FACTOR shows you how.


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I came across this book in a very odd fashion. My husband started a new job, and his boss handed him this book. Of course, anytime my husband brings a book home, it is automatically mine. I did promise to summarize what I read for my husband, and I did.

At first, the way the author spoke about Fred was sweet, then it became creepy like he was a stalker, but toward the end, Fred was very enduring.

The book goes on to teach about how you should poor your whole heart into whatever it is that you are doing, because if you love what you do, the people around you will see that. They will see your passion. They will see your smile and that can make all the difference in your level of service.

There were many good points and things to do for a person to raise their level of service and become a "Fred". It was a very interesting read and I think it is a great idea for employers to give this book to all their new hires.

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